Drug and Alcohol Recovery Services Update

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We wanted to update everyone on how our service will continue to run during the coming months in relation to COVID-19.

Drug and Alcohol Staff continue to be at work at this time allowing us to continue to offer support to everyone in service.


Face to face appointments have been changed to telephone contact and we will be in a position to offer additional telephone contact to any individuals accessing our service if required.

Our Harm Reduction service continues to operate providing Injecting Equipment and Nyxoid to all those who access this service. They can also be contacted by telephone and offer support to anyone who is concerned about their own or another’s drug or alcohol use. We are also adapting how we engage with individuals who may not be able to access the team as normal due to self-isolation.

Provision of Nyxoid is also continuing across all our teams as we are keen to ensure the safety of all those who we are working with.

Access to Opiate Substitute Treatment remains a priority. We have adapted our assessment process to allow us to deliver this over the telephone and we will ensure that there are no additional barriers to individuals getting into treatment in a timely manner as normal.

We will continue to signpost individuals to additional support services as normal. We have included a list of these numbers/websites below.

Our Homeless nursing team are continuing to work with our Housing Colleagues in supporting individuals who are residing in temporary accommodation or Houses of Multiple Occupancy.

 Should you have any concerns about how to access our service during this time please call 01463 716888 and we will give advice.

Alcohol & Drug Contact Numbers & Websites     

Beechwood House, Inverness                            01463 711355

Drinkline                                                              0800 917 8282

Talk to Frank  

www.talktofrank.com                                        0300 123 6600

Mind Infoline  

www.mind.org.uk                                              0300 123 393


National Association for Children of Alcoholics (NACOA)            0800 358 3456

Information, advice & support to children of alcohol-dependent parents concerned with their welfare through a free & confidential telephone and email helpline.


Mental Health Contact Numbers


Samaritans                                                                                   08457 909090

Breathing Space - Depression & Stress Helpline                        0800 83 85 87

Monday to Thursday evenings 6pm – 2am; Friday to Monday evenings 6pm – 6am

Action on Depression - open 11am - 1pm and 2pm-4pm, Mon to Thurs                                                                                                                            0808 8022020 

CALM - Campaign against Living Miserably

Fighting depression in young men                                               0800 585858

Living Life – CBT Telephone Support                                           0800 328 9655

Poppy Scotland (Armed Forces Veterans)                                   01463 710300

Combat Street – 24 hour helpline www.combatstress.org.uk         0800 138 1619

Mikey’s Line – Lines open 7pm Friday to 7am Monday                     0777 9303 303

Text for support helpline for our community


Domestic Abuse Contact Numbers


Inverness Women’s Aid                                                                01463 220719

Ross-Shire Women’s Aid                                                               01349 863568

Caithness & Sutherland Women’s Aid                                          0345 408 0151

Lochaber Woman’s Aid                                                                 01397 705734


General Contact Numbers


Rape Crisis Scotland                                                                    0808 801 0302

Advocacy Highland                                                                      01463 233460

Highland Council Money Advice Team                                        0800 090 1004

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